Clients Call Me When…
THEY NEEDThey want faster, clearer execution under pressure
You’re about to start a transformation and already know it's going to be messy.
Two of your exec team aren't speaking properly and it's holding everything up.
Decisions are getting made and then unmade. You're going round in circles.
To address patterns of performance drag
You’ve got good people, and a strategy you believe in, but it’s just not delivering.
There is a pattern of either conflict or conflict avoidance that’s delaying key projects.
You keep having to step in to fill gaps that should have been filled by someone else.
Leadership resilience is under prolonged load
Strategies to support your top performers.
You've got accountability problems on your team and you’re tired of chasing.
Your management layer is going to have to lead a major change and you don't think they're ready.
There are conversations you should have had six months ago and haven't.
Two Minute Client Case Studies
Business Transformation
Bauer Media Group
The challenge: generational transformation; 500 staff operating in silos
What I did: Dismantled barriers with people-centered change strategy. Built a change leadership program funded through Apprenticeship Scheme. Made every piece of learning directly serve strategic projects
The result: Leaders engaged. Products launched faster. Transformation landed
The Times & Sunday Times
The challenge: Legacy newspaper bleeding money in the digital age
What I did: Restructured teams. Built data squads. Spotted market opportunities. Launched digital membership
The result: First-time profit & industry awards
Conde Nast International
The challenge: Rolling out new tech across 60 global markets with predictable chaos ahead
What I Did: Designed change program & delivered a pilot that shifted culture before the tech arrived
The Result: Smooth rollout. Higher collaboration. Teams embraced change instead of fighting it
Team Development
The Old Vic
The challenge: Need for the management layer to step up & develop conscious leadership skills eg difficult conversations, conflict management
What I did: Built a management program focused on tangible results from day one. No fluffy theory - real skills for real situations.
The result: Leaders equipped to handle what matters most: their people and performance
CISCO
The challenge: New managers across EMEA territories struggling with leadership transition.
What I did: Facilitated leadership Circles across global territories using horizontal and vertical learning.
The result: Managers developed faster, connected deeper, led better
Informa Tech
The challenge: Marketing teams making decisions on gut feel, not data
What I did: Designed data-driven audience bootcamps with the Bright team using innovation models & design thinking to drive decision making
The result: Strategic projects backed by experimentation frameworks. Decisions based on evidence
Executive Coaching
I create brave spaces where leaders face the grit and find their gold. My whole-person approach means I support and challenge. I'll meet you exactly where you are, then help you step into the vulnerable spaces where real transformation happens.
My toolkit is eclectic by design: Somatic awareness when your body holds the answers. Constellations when systems need shifting. Creative imagery when logic isn't enough. Cognitive-behavioral approaches when you need practical rewiring. Polyvagal theory when nervous system regulation is the key.
My lived experience fuels my depth: Growing up in conflict taught me resilience. My ADHD journey taught me that different brains need different approaches. This isn't theoretical for me - it's lived wisdom that infuses everything I do.
Here's what we'll do together: Face into what's really going on. Become aware of your patterns and "way of experiencing" situations. Then shift it—with consciousness, creativity, and yes, lightness and fun along the way.
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Each week we spoke about a thing or issue that blocked my progress. After the end of each session, I had a clearer path and actions to follow.
The sessions helped me to evaluate what was important and how to achieve it. I felt energised and "good to go" after each session.”
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"Lucia is a goal-oriented coach who cares deeply about the people she works with. Her sessions are structured, focused, and built for progress. She creates a space of trust where you can speak openly and be met with empathy. Lucia helped me navigate a key leadership transition with clarity and confidence. Her questions shift your perspective in all the right ways. She’s a coach you want in your corner.”
Hayley Camille Morgan, Behavioural Scientist and Board Member
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Ihad the opportunity for coaching with Lucia upon returning to work following maternity leave, and her support has stayed with me. She created a non judgemental space (there were tears!), and her natural empathy and incisive business experience were a great blend for some sound strategies to help me step back into the workplace. I would consider Lucia for any further coaching needs, as I face new challenges in a leadership position.” Majella Lavelle Managing Partner, december19, MIPA